Aide en ligne

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Comment envoyer un cadeau à l'étranger ?

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href="${escapeHtml(config.link.url)}" target="_blank" rel="noopener noreferrer" aria-label="${config.link.ariaLabel || ''}"> ${escapeHtml(config.link.name)} <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 16 16"><path fill="#003da5" d="M8.009 2a.667.667 0 0 1 .078 1.329l-.078.004h-4.51a.833.833 0 0 0-.828.748l-.005.086V12.5c0 .432.328.786.748.829l.086.004h8.342a.834.834 0 0 0 .83-.748l.004-.085V8a.667.667 0 0 1 1.329-.078l.004.078v4.5c0 1.155-.905 2.1-2.044 2.163l-.123.004H3.5c-1.156 0-2.1-.905-2.164-2.044l-.003-.123V4.167c0-1.156.904-2.1 2.044-2.164L3.5 2zm6-.667c.342 0 .624.258.662.59l.005.077v4a.667.667 0 0 1-1.33.078L13.343 6V3.61L7.814 9.138a.667.667 0 0 1-.999-.88l.056-.063 5.527-5.528H10.01a.667.667 0 0 1-.662-.59L9.342 2c0-.342.258-.624.59-.662l.077-.005z"/></svg> </a> </div> `; const container = document.getElementById('la-poste-custom-html-block'); container.innerHTML = [renderHeader(CONFIG)].join(''); // Opt in to the global "sticky-header" behavior — this is the signal // the guide-level script listens for, instead of targeting every // executable code block indiscriminately. window.STON?.postMessage('sticky-header', true); window.addEventListener('message', e => { if (typeof e.data?.stuck === 'boolean') { container.classList.toggle('la-poste-custom-html-block--stuck', e.data.stuck); } }); </script> <style> @import url('https://fonts.googleapis.com/css2?family=Montserrat:wght@100..900&display=swap'); #la-poste-custom-html-block { background: #EEF0FF; padding: 16px; width: 100%; border-radius: 8px; font-family: "Montserrat", sans-serif; display: flex; flex-direction: column; box-sizing: border-box; } .la-poste-custom-html-block-title { color: #353535; font-size: 22px; line-height: 24px; } .la-poste-custom-html-block-top { display: flex; justify-content: space-between; align-items: center; width: 100%; } .la-poste-custom-html-block-image { width: 72px; height: 75px; } .la-poste-custom-html-block-image svg { 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Tout d’abord, pour les douanes, le terme « cadeau » désigne uniquement un bien envoyé d'un particulier à un autre particulier, en l'absence d'une vente ou de relation commerciale entre ces deux individus.

Les règles et la valeur totale autorisée pour les exonérations de taxes varient d'un pays à l'autre. Veuillez vous renseigner sur les sites douaniers de ces destinations.

Si vous envoyez un cadeau en dehors de l’Union européenne, vous devrez remplir des formalités douanières.

CAS 1 : je n'ai pas d'affranchissement

Tout faire depuis chez moi :

Vous pouvez acheter votre affranchissement Colissimo en ligne

  • Remplissez vos formalités douanières :

    • Dans la nature de l’envoi, sélectionnez CADEAU

    • Indiquez le descriptif du colis

    • Indiquez le poids

    • Indiquez la valeur du colis. La valeur fournie aux douanes doit être réaliste. Si la valeur déclarée ne paraît pas correcte ou si elle n'est pas indiquée, les douanes définiront la valeur pour vous.

  • Imprimez ces documents depuis chez vous.

  • N’oubliez pas de signer votre déclaration en douane !

  • Collez ensuite votre affranchissement sur votre colis.

  • Indiquez sur le colis GIFT.

  • Placez 2 exemplaires de la déclaration en douane (gardez le 3ème) dans une enveloppe plastifiée (disponible dans nos bureaux de poste) que vous collerez à l’extérieur du colis.

  • Enfin, déposez votre colis dans votre Bureau de Poste.

Faire mon Colissimo en ligne

En savoir plus sur l'envoi de Colissimo International / Outre-Mer

Et si je n’ai pas d’imprimante ?

Vous pouvez acheter votre Colissimo en ligne et vous rendre ensuite dans un bureau de poste, muni du code qui vous sera donné en fin de parcours et envoyé par mail. Dans le cadre d’un affranchissement Colissimo, ce code est valable 7 jours. Vous pourrez alors imprimer votre affranchissement et votre déclaration sur un de nos automates.

Et si je préfère acheter mon affranchissement au bureau de poste ?

Gagnez du temps en remplissant d'abord votre déclaration en douane sur notre site.

Rendez-vous ensuite dans un Bureau de Poste, muni du code qui vous sera donné en fin de parcours CN23 et envoyé par mail, et qui sera valable 10 jours. Vous pourrez y acheter votre affranchissement et imprimer votre déclaration sur un de nos automates ou auprès de nos chargés de clientèle.

CAS 2 : j’ai déjà un emballage Prêt à Envoyer Monde ou Outre-mer

Nos affranchissements Prêt-à-Envoyer Colissimo Outre-Mer et International comportent une déclaration en douane dans la liasse. Pour en savoir plus, cliquez ici.

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Un décret américain impose désormais des taxes sur toutes les marchandises envoyées vers les États-Unis et leurs territoires dès le 1er dollar, à la charge de l’expéditeur et à payer avant l’entrée sur le territoire.

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